Thursday, June 5, 2008

I have to admit that I...

Wow! I can't believe that June has already begun!

So, let me give you a quick update on the freezer saga that I wrote about the last time..

HH Gregg did step up to the plate and refunded the remainder of my food spoilage. They also replaced the freezer with a new one later the same evening that I called to report the problem. That was the first thing that impressed me, namely because they wanted to originally deliver the new one the next day. When I told them that was not acceptable to me, they agreed to m do a same-day delivery at no charge.

Apparently, the one that was originally delivered had a compressor that was damaged in shipment from Frigidaire to their store. I can't really hold that against them, because I cannot imagine that any appliance store would take brand new appliances out of the box, plug them up to make sure that they work right, and then put the box back over the top. Since I did see the original drivers cut the box open from the back of the truck, so I knew that the first freezer was brand new from the manufacturer.

By the time that I got off the phone with the Executive Customer Relations Department, I was satisfied. It took me from 9 AM to 2 PM EST to become that way, not to mention the extreme level of frustration that I felt for most of that day, but I did eventually get what I wanted. The extended warranty took care of the first $250 of food spoilage, and HHG did the remaining amount, which meant that the whole $400 that I spent to fill that freezer was not all lost to a malfunctioning freezer.. :)

So they did redeem themselves, and I will continue to shop there.. YAY!! They have some really great appliances and other really cool things, and I would have been bummed not to shop there in the future.. :)

I am working on a very long blog post a little at a time, and I hope to have it posted before too much longer..Stay tuned!

2 comments:

Andrea Smith said...

Wow I cannot believe that I feel like I know you just from reading these postings and the ones on the MTEC site. I am trying to decide whether to take the plunge and enroll. It is so much money for us right now.
Anyway I have enjoyed reading all of your posts especially here. You are a tremendously strong person to have gone through all you have in your lifetime. I too have battled with some of the very demons you have.
Please update your blog so everyone can know how you have been doing!

LindaHensens said...

Hi Andrea!

Thank you so much for your comment on my blog! This blogging thing is still relatively new to me, probably because I don't do it often enough for it to become a habitual thing.

I tend to come out here and post when something is wrong, or when I just feel like writing a novel!

I hope that you will make the decision to attend M-TEC. Yes, I know it is very expensive, but keep in mind that the student loans available for the course would not be payable on a "high" monthly payment until you graduated. I think while you are in school, the payment is something like $10 a month. I am not sure that this is right, but I think it is close.

If you want to do medical transcription, you have picked the right school to do it at. M-TEC is a phenomenal school to attend. It is a very intense course, but it is so rewarding when you are done.

Call the office on Monday and talk to the loan officer to at least see what the options available are. It is a decision that you won't regret making.

I do have a few monsters/demons/beasties that I have dealt with and continue to deal with on a daily basis. I think we probably all do if we admit them to ourselves. I do appreciate your support.

Please feel free to read my blog and comment on anything that you would feel the need to speak out on. No one can banish the monsters if they do not acknowledge their presence. It is scary revisiting the pain from my childhood and teen years, just as it is frustrating and scary to talk about my current life on this blog or in the forums at school. However, I really believe that if I stifle it, try to forget it, or just deny that any of it ever happened, it will take the toll on me that kept me so angry and rageful for most of my younger life. It wasn't until I started to acknowledge it all at around the age of 34 that I gradually became who I am today. I think that I am a much nicer person to be around these days, and I know that I have a lot of friends that I didn't have way back then.

Feel free to write to me through PMs at school or here on my blog. I will help you if you need it. Talking about it really does help!

I will try to post another blog entry sometime this week. I do have some things to rant about, though they are not the life shattering kinds of things. Just a few things that I have been dealing with since June.. ;) Stay tuned! Thanks for writing!
Linda